Microsoft Retail Management System (RMS), Microsoft Dynamics RMS is being used by over 40,000 retailers worldwide to manage their growing retail operations. It is a platform known for rapid installation and ease of use. Your employees can learn POS procedures in minutes with built in wizards and a user intuitive interface. Due to the ease of use of the software, employees are able to handle a high number of transactions in the periods of high volumes, at the same time ensuring data accuracy. The flexible reporting tools at the backend provide data in an actionable format to enable you to make the right decisions at the right time.

How does Microsoft Retail Management System impact your business?

• Better Business decision making capacity
• Enhances Customer service
• A positive impact on sales
• More control over expenses
•  A Platform for growth

Better Business decision making capacity.
Microsoft RMS boosts your organization’s business decision making capability as:  

•  It provides on time and consolidated information due to seamless connectivity.
•  Data is reliable and accurate because of
• Defect free nature of RMS.
• Standardized processes built into the system, to ensure accuracy.
• Easy to use of the software, especially the Point of sale, preventing mistakes by end users.
• Flexible and user interactive reporting tools provided in RMS and some BI tools added by Mantaq, show data in actionable formats. Reports show data in the right format to enable decision makers make the right and on time decisions.
• A lot of key business indicators are provided, hence enabling the user to track the organization’s performance and take the appropriate actions to keep the organization aligned to its goals.

Enhances Customer service:  
Microsoft retail management significantly enhances a retailer`s customer service by:

• Enabling faster Check out time due to easy to use basic Point of sale (POS) functionality and providing advanced features like putting transaction on hold etc.
• Provides more personalization features enabling user to form a bond with the customer.
• Helps in indentifying customer buying trends thus helping you serve your customer better.

A positive impact on sales:
Sales of a retailer receive an upward push by using the system as:

• RMS aids you in controlling your stock outs.  Lesser stock outs results in more sales and more satisfied customers. The system provides the right information at the right time in an actionable format,  to enable you   
• To make the right stock distributions/Transfers
•  In identifying fast and slow movers.
• To Better monitor your new items and make decisions early before they bomb or result in lost in sales.   
•  On time, accurate and actionable data empowers users to do timely markdowns to increase sale before the stock becomes dead.

• The systems helps you in lowering inventory, thus enabling a more positive cash flow to buy more of what sells thus more sales.
• Improved customer service enabled by the retail management system results in a more satisfied customer with repeat purchases.
• The system helps you in maximizing your cash per customer by assisting in targeting customer preferences to suggest up-sells and cross-sells, and advertise other products at point of sale with onscreen graphical displays. It helps you expand your customer reach and increase revenues with multi-channel marketing, catalog sales, and phone orders.
• Retail management system allows you to use Gift certificates /vouchers to encourage users :
•  To buy gifts for others  of their choice
• Bounce back: Give them small amount vouchers to encourage a purchase next time
• After the implementation of the system, it frees your staff from book keeping activities and enables them to focus on what matters the most, the customer, which in turn leads to an increase in sales.

More control over expenses
Microsoft retail management system enables to better manage your expenses by:

• Helping you in minimizing labor costs. Easy to learn and use, Retail Management System helps ensure managers and associates get up to speed quickly. The system reduces the need to re-enter information, freeing your staff to focus on managing and selling more effectively. With full visibility into business information, you'll know when to staff up or cut back, and which employees bring in the highest revenues.
• Assisting you in minimizing shrinkage through
• Standard Cash/Inventory management practices being used by retailers worldwide.
• A very easy to use, fast inventory stock take mechanism allowing you to do accurate and more frequent stock counts.
• Minimizes your Inventory carrying costs as your levels are inventory reduced, facilitated by the enhanced visibility into your business.  

 A Platform for growth
Microsoft retail management system will aid you in growth as:

• You are able to add new stores seamlessly and can handle unlimited amounts of data. With MS Sql server, handling 300 million daily transactions at NASDAQ, you have no scalability issues.
• Integrations with many other systems, both Microsoft and 3rd party, like financials, Merchandize planning etc is out of the box. Not only you have the comfort of adding more systems as you grow , but a lot of integration costs are saved due to out of the box integration.
• It is highly customizable to your needs. Not only can you make your own applications on it but a partner community of dozens of partners, is working to built add on functionality around Microsoft RMS.
• The system is backed by Microsoft, one of the world`s leading technology providers. It belongs to Microsoft Dynamics which is a family of connected applications and services for small and mid-sized businesses, with years of experience delivering business applications and services known worldwide for top quality.